Jennyrn82
Wedding: 4/15/12
Absolutely stunning!! Exceptional service and delishes food. staff was organized and attentive!I had no worries on my wedding day !!!
Justine
Wedding: 3/24/12
Sarah was our coordinator for the entire planning process. She answered all of my questions and had everything perfect and stress-free for me on our actual wedding day. I loved that after the ceremony I was able to hide out in the sales office with my new hubby and enjoy some beer and our appetizers before facing the crowd again. Everything was beautiful, all the guests had a blast, and our bartender who made our specialty wedding shot (inappropriately named by our inappropriate friends) did a great job. I enjoyed every second of it and never wanted it to end. The rusty Pelican was a BEAUTIFUL venue and they made all of the planning process completely stress free. I already know we'll be going back for our one year anniversary dinner! Thank you to Sarah and our dinner captain for EVERYTHING!
Amanda and Michael
Wedding: 3/23/12
I got married on 3-23-12 and everything was perfect. We worked with Don and he was great. He answered my questions quickly and with straight foward answers. Everything started on time and went smoothly. Everyone looked the venue and the food.
At the Rusty Pelican you really get a lot for your money and it is such a beautiful place. I will recommend it to...
allison
Wedding: 3/16/12
I can't say enough about the Rusty Pelican! It was perfect and they are so on top of everything! Don was our coordinator and while there were many negative reviews regarding his services...he is really wonderful! If you remain organized, stick to the lists/schedules that he gives to you, and make all of your questions/concerns/requests known then you are all set! The ceremony at the gazebo was flawless and everything is timed perfectly. I had heard some guests saying that they ran out of appetizers during cocktail hours but others who said there was plenty...not sure what the case was but everyone loved the food. The reception room came out beautiful in the grand ballroom! While the Rusty Pelican will not set up centerpieces that you make yourself, they will take EVERYTHING not related to the centerpieces the day before the event and set them up...ie. card box, candle lighters, cake server/knife, disposable cameras, bubbles, programs, menu cards, etc. I heard nothing but excellent feedback from all our guests...they loved the Rusty Pelican and so did we! The head person during our event after Don left was Norma who was wonderful also...always making sure me and my husband's drinks were filled/replaced and that we were happy. The meal was delicious...filet and chicken marsala, and the bartender, Jessie, was great also! Would highly recommend this venue for any bride wanting the perfect wedding with little stress.
CAstudillo
Wedding: 3/10/12
The Rusty Pelican made our wedding day perfect! Thanks to Don and his staff! The Rusty Pelican does everything from the ceremony to reception. You even get your own wedding planner to create your perfect day!
nbg2012
Wedding: 2/17/12
The Rusty Pelican was a great location for our wedding reception. Don was very knowledgeable and able to help us plan the right reception for us. He was slightly difficult to communicate with during the planning process. However, the event went very smoothly the day of and we really enjoyed our wedding reception! The food was also very delicious and the drinks were great. Thank you again for a wonderful wedding reception.
Katie
Wedding: 2/11/12
From the second I walked into the Rusty Pelican on Christmas Eve 2010, I fell in love. The view of the entire restaurant is gorgeous but the view in the Grand Ballroom, where our reception took place, is incredible. Our guests, most from out of town, were in awe of the ambiance those windows create, as well as the warm feeling the Rusty Pelican possesses. People are actually still telling me how delicious the food was and a friend even tried, unsuccessfully, to duplicate their bow-tie scampi pasta! We had the grand buffet with wine service at dinner and everything was amazing. The staff at the Rusty Pelican were extremely helpful, yet unseen most of the day! I don't know how they did it :). Don was my coordinator. His attention to detail was very much appreciated! If you are organized and on top of things, you will love working with him. The second my groom and I arrived at the Rusty Pelican he grabbed our hands and led us into our room to take it all in untouched. It was such a nice moment for John and I. He then brought us both drinks and told us to enjoy. I would not have changed one thing. Multiple guests have told me it was the most fun, most beautiful reception they have ever attended. I can't wait to go back for celebratory dinners in the future!
Mama of the Bride
Wedding: 2/11/12
I would recommend the Rusty Pelican to anyone for any event. I have attended many events at this venue and book annual office Christmas events here as well. They always do a fabulous job and did not disappoint for this very special personal event either!! Kudos to Don for absolutely excellent coordination & organization. Carlos was a terrific maitre d' who took extra special care of every detail. Valerie & her staff from Pristine Pictures captured all of our beautiful memories on film. Tim with DJ Hardy & Company kept the place hopping & his sense of humor was hilarious. Publix created a spectacular & delicious wedding cake. Our only issue was with with hair & make-up...the artist was an hour late to our home which cut into our pre-event photo session and was pretty much the only stress in a day we decided we would thoroughly enjoy. So...no good review for hair & make-up. However, our photographer, Valerie, did a great job getting us through that session in short order and was still able to capture beautiful pre-event shots in the gazebo & out by the water. What a GREAT day we had!!!
mandy
Wedding: 1/28/12
the rusty pelican is an amazing place to hod a wedding reception it was beautiful, and everyone was a delight to work with they call you back right away and answer all of your questions, we had sarah as our event leader she was wonderful.
Brand
Wedding: 11/18/11
We worked with Sarah throughout our wedding planning and she is absolutely AMAZING to work with. She virtually was our wedding planner all the way until we were being announced at the reception, then we were sad to see her leave. The staff at The Rusty Pelican are nothing but professional and really make you feel like you are the most important person during your event!! Our captain was Norma and she really did a wonderful job throughout the reception to make our guests happy and a priority! What you pay for your event to be held here is more than worth the money, as you reduce a lot of your stress by allowing them to handle it all!! The gazebo at night is so beautiful and just right for anyone that isn't looking for a church venue!
Thanks to Sarah, Norma and the rest of the staff at The Rusty Pelican for making our wedding night a hit with all of our guests!! It really was a beautiful night!!
Christine
Wedding: 11/11/11
The Rusty Pelican's wedding package is an excellent deal. It provided almost everything I needed to carryout a successful wedding. Because I was trying to plan my wedding from Atlanta, it was very convenient having this all-inclusive package deal. It allowed for less headaches and less vendors to communicate with. The quality of food was better than I expected with a selection to please all.
My only complaint would be the communication with my coordinator, Sarah Bauscher. There were many details that she would often leave out or loose track of that caused some confusion. We had planned a separate food tasting time for me since I was an out of town client. However, when I had driven all the way from Atlanta for my food tasting, she had completely forgotten and said I had not filled out the proper paperwork. Also, she did not mention that vendors would receive a basic chicken dish and children would receive a chicken finger dish. So when I asked my vendors if they wanted chicken or prime rib, some were excited for the prime rib. Luckily, a couple guests did not come who had ordered prime rib, so I was able to offer it to my vendor. Sarah allowed me to replace the chicken finger children's dish for a veggie pasta, but then on the day of the wedding, the staff still gave the child a chicken finger dish, which was just an error of communication. I was also excited for the limousine transportation being included in my package, and was told that the limo could pick us up anywhere in a 20 mile radius and bring us to the Rusty Pelican. However, at the last minute less than a week before the wedding, when my schedule was already planned, I was told that 20 mile radius was 20 miles round trip. Thus, the limo would only pick us up within 10 miles, and my ceremony location was 18 miles away. As far as I know, radius means the distance from a certain point. It does not mean round trip. So I had to rearrange my transportation plans from the ceremony location because of this.
However, despite these communication issues, my wedding was executed with little fault. I was very pleased with the value of everything included. Having the meal, table decorations, cake, service, open bar, etc all included made everything more than worth the...
kyrsteen
Wedding: 10/22/11
I worked with Sarah and Don and both were Awesome! They really helped me in the whole planning process! You are getting a great deal for your money and my guests were blown away by the whole thing! If you really want to have a memorable day and surprise all your guests i suggest this place!!!
Shaleen
Wedding: 10/22/11
I had a great experience at the Rusty Pelican.
They offer a great price for a full service wedding! They have an amazing vendor list and an absolutely beautiful location! No complaints here! My wedding was beautiful, the food was great, and the guests were happy!
I worked with Don and he is very organized. He provides you with a timeline that makes the wedding planning easy and keeps you from getting overwhelmed.
I know not everyone enjoys working with Don but I think he does and excellent job, a true asset to the Rusty Pelican.
He's very honest and direct so that you will have a beautiful wedding. I think the folks who don't enjoy working with him are the ones who don't do their own legwork and have unreasonable expectations.
If you get married here you're guaranteed to have everything run smooth and a beautiful wedding.
Kara
Wedding: 10/7/11
Absolutely AMAZING! We had our ceremony outside at the gazebo then our reception inside in the Grand Ballroom. Don was our wedding coordinator and did an excellent job guiding us along the way and making things as easy for us as possible. We brought all of the items we wanted for the ceremony as well as the reception the day before our wedding and the staff set everything up. During the reception, we were treated like royalty by our banquet manager Norma. She even put the dressing on our salad and prepared our dinner plates for us from the buffet :) The food was wonderful, the room looked better than I could have imagined. So many of our guests called it a fairy tale wedding. Thank you for the wonderful experience, I would highly recommend this venue to anyone looking for a beautiful wedding with excellent staff
Alexis
Wedding: 10/2/11
Sarah was wonderful! My wedding was perfect and she did a good job in making sure it went smoothly. She was also quick to respond to any questions or concerns I had. I also really like that I had to much included in my package it made my planning my day that much easier
MrsJB
Wedding: 9/25/11
We had our ceremony and reception at Rusty Pelican in Tampa. It was PERFECT!!! The ceremony was outside along the water. Sarah made sure everyone was where they needed to be and checked on me a few times before the ceremony started. She made sure everything went smoothly for the ceremony and it did. She brought us some champagne during pictures and gave us a private moment before the reception with some appetizers. It was so nice to have that moment with my new husband :) Once the reception started she turned us over to the dinner manager who checked on us multiple times during the night and brought us over drinks when we needed it. The food was perfect! We had a sit down dinner with Filet and Chicken Jack Daniels, mashed potatoes and veggies. Everyone complimented that it was the best wedding food they ever had. Sarah was very friendly and organized and always answered me promptly with my millions of questions :) I was very, very pleased with the service we received and our wedding was perfect and beautiful :)
KWollett
Wedding: 9/17/11
Our wedding coordinator quit in the middle of our wedding process and we were given Don to work with. I left crying my first in person meeting with him, and he was so rude to me on the phone when I called about our tasting a few weeks later that I immediately called his supervisor to file a complaint and asked that we be switched to someone else. There were a TON of miscommunications during the entire process because of the personnel issues they had.
We ended up working with Sarah and she was great. Very sympathetic to the issues we had been having and did what she could. She saved the ball for this place.
I would 100% recommend this place with 5 stars if you have Sarah (or someone else) as your contact. It really was amazing except for the experience with Don!
Pros:
CEREMONY - The ceremony was beautiful. This place is a great location with an amazing view.
FOOD - The food the night of the wedding was great. We heard a lot of guests who loved the apps served during cocktail hour and the dinner served was great.
SERVICE - The service the night of our wedding was amazing. We had a server dedicated to us the entire time who gave us refills, food, etc. whenever we asked. Very attentive and very sweet.
Cons:
DON - If you're a bride who wants to actually enjoy the process of planning your wedding, ask for Sarah, or someone else. Don is just too short, rude and a not-enjoying-the-process kind of a person for me. From the other reviews, I get the sense you either love him or hate him. My recommendation is to play it safe and ask for someone else. You're getting married. It's exciting and you should have someone who's excited for you! :)
Bojana
Wedding: 9/10/11
Sarah and the rest of the team were amazing. Everything turned out to be exactly what we wanted, better then expected.Everything was absolutely breathtaking and we had a blast. Glad we went with Rusty Pelican to help us with our wedding.
leeannharing3
Wedding: 7/16/11
Sarah was great at planning the whole thing for us. It was a beautiful setting and everything went as planned. We had 2 months to put it all together and it would have been a headache if The Rusty Pelican had not given us a list to work with. They demanded all the paperwork on a timely manner to insure everything was perfect the day of. Carlos helped during the wedding to make sure all the food was delivered properly and was wonderful, as was Jean and Jessica. It did seem a little rushed but they had a deadline to accomplish and it all went smoothly. The decorations were beautiful and just how we ordered it all.
Erika
Wedding: 7/9/11
Everything with all the vendors went perfectly except for the Rusty Pelican. I too had a Coordinator that quit. I was only notified through mail that I had another person to help. Even though Don knows what he's doing, we felt somewhat uncomfortable asking questions. It seemed that we were supposed to know how things worked. We were also rushed to set up our decorations for the ceremony and for the reception. We wanted to give Don a list of special things we wanted to do, but he wouldn't take it. So a lot of items were never put out at all, so I actually wasted money on some of my ceremony items and had to mail other items to some guests who didn't receive things.
On my wedding day, Don was there helping with the ceremony and disappeared after that. I found out during dinner he left and had someone else over-seeing my event. Carlos was a sweetheart, but we had some problems that were not communicated. We had a raw bar with little or no utensils. My Grandfather had to ask for a nut cracker and my husbands mother had to ask for a fork. We were supposed to have a Viennese table, which was forgotten, so at the end of the night they put it out for people to take home. We were also to have an end of the night toast which was discussed with Don, but Carlos was not told. So they rushed the champagne out and put it on a table in the cocktail room.The champagne was warm and my husband and friends were grabbing the glasses to hand out to people because there was no staff left to serve it.
My DJ, Eric Hardy was the best! He took control of the night and helped us out tremendously on how things worked and what should be done!!!
Beautiful place, great value, awesome food, but they really need to talk to their clients more and organize their events better.